Privacy Policy

The data controller responsible for the processing of your personal data is:

MANI B.V.
Arnhemseweg 2, 3817CH Amersfoort, The Netherlands
Registration Number: 93986858 · VAT: NL866594085B01
Email: info@mani-services.com

Depending on the Service requested, we may collect the following categories of personal data:

• Identification data: full name, date of birth, nationality, government identification numbers where required for the application;
• Contact data: email address, telephone number, postal address;
• Application data: documents and information required for the specific government application (e.g. proof of eligibility, supporting documentation);
• Payment data: billing information processed by our payment providers (we do not store full payment card details);
• Technical data: IP address, browser type, device information, cookies and similar technologies;
• Communications: records of correspondence between you and MANI.

• Performance of the contract (Art. 6(1)(b) GDPR): to deliver the intermediary Services you have requested.
• Legal obligation (Art. 6(1)(c) GDPR): to comply with tax, accounting and anti-fraud obligations.
• Legitimate interests (Art. 6(1)(f) GDPR): to operate, secure and improve our Services and to prevent abuse.
• Consent (Art. 6(1)(a) GDPR): for non-essential cookies, marketing communications, and any optional processing.

We share personal data only where necessary, with the following categories of recipients:

• Payment processors, including Trust Payments and other regulated providers, for the secure processing of payments.
• Virtual assistants and service partners acting as data processors under written agreements that comply with Art. 28 GDPR.
• Government bodies and official institutions as strictly required to deliver the Service the Customer has requested.
• Professional advisors (lawyers, accountants, auditors) under confidentiality obligations.
• Authorities where we are legally required to disclose data.

As MANI operates a global network, personal data may be transferred to countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions or Standard Contractual Clauses (SCCs) approved by the Commission, supplemented where necessary by additional technical and organisational measures.

We retain personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.

• Customer account and application records: typically 7 years after the end of the customer relationship, in line with Dutch tax law.
• Marketing data: until consent is withdrawn.
• Website analytics: typically up to 26 months.

You have the following rights in relation to your personal data:

• Right of access — to obtain confirmation of and a copy of the data we hold about you.
• Right to rectification — to have inaccurate or incomplete data corrected.
• Right to erasure ("right to be forgotten") — subject to legal retention obligations.
• Right to restriction of processing in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@mani-services.com. We will respond within one month of receiving the request.

We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences at any time through the cookie settings on our Websites.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure. These include encryption in transit (TLS), access controls, secure hosting infrastructure, regular security reviews, and staff training on data protection.

For any data protection enquiry, please contact us at info@mani-services.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), Postbus 93374, 2509 AJ Den Haag — autoriteitpersoonsgegevens.nl.